Which trap do you fall into?
Don’t kid yourself. In any decision-making process most (if not all) of these biases are present. As a human they are hard-coded into our DNA – you can’t avoid them. But you can recognize they exist and manage the process to minimize their impact. For instance counter pattern recognition bias with problem reframing and role reversal to help participants see the issues from a new angle. See this McKinsey article for more tips.
The case for behavioral strategy – McKinsey Quarterly – Strategy – Strategic Thinking
…we need new norms for activities such as managing meetings (for more on running unbiased meetings, see “Taking the bias out of meetings”), gathering data, discussing analogies, and stimulating debate that together can diminish the impact of cognitive biases on critical decisions. To support those new norms, we also need a simple language for recognizing and discussing biases, one that is grounded in the reality of corporate life, as opposed to the sometimes-arcane language of academia.
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Randall Rode's online home for thoughts, notes, and experiments with a wide range of technology topics. Visit the about page for info on my recent projects and professional background. I welcome your comments!
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