• Transparency from the CIO office via social media

    Apr 12.10 | Learn   

    Is social media worth the time for a busy technology executive? Yes:

    1. Transparency and Communication:  Probably the most obvious reason, provides a regular, less-formal way to introduce ideas and receive feedback from the community.  A blog format is  particularly good at forcing some type of regular schedule — i.e.  new post every Monday — although a smaller, less formal tool like Twitter — i.e.  at least two tweets a day — might be useful too.
    2. Lead by example:  Employees already use social media, both to discuss work and while at work.  Model the behavior you expect.
    3. Experience the good and bad of the technology:  How can you really judge new technology without direct experience?

    Before you start learn from peer examples.  For instance start following fellow executive twitter accounts.  Or subscribe to the RSS feed from their blogs ( Wesleyan – RISD – WISC – Marc).  Then start small, with no formal announcement.  Tell a few key people and let the news spread organically.  Try to find current communication vehicle to give up in favor or your new social media — otherwise you’ll never find time for it.  Find an honest, informal voice for your communication.  Talk about small informal, yet still professional, things, such as comments on recent articles read.  Avoid big official announcements — leave those for traditional official channels.  And just remember — if U.S. President Barack Obama can find time for this stuff, you probably can too.

    CIO Twitter Dashboard — CIO Dashboard

    Four Steps to Success for Enterprise Social Media – CIO.com – Business Technology Leadership

    An enterprise social media rollout may seem daunting, but a new Forrester Research report recommends four key steps to help it go smoothly. Also, can a CIO use social media to create business advantages?

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    • Author: Randy

    In my day job I serve as Information Technology Director for the Yale School of Drama. Otherwise I garden, play guitar, build stuff out of wood, take photos, play around with technology and have been blogging since 2003.

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Randall Rode's online home for thoughts, notes, and experiments with a wide range of technology topics. Visit the about page for info on my recent projects and professional background. I welcome your comments!

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